Social Media Management
Social Media Platforms: Gain Business. Retain Your Business. Build Your Business.
Why do I need my Social Media Professionally Managed?
- GAIN - 95%: The percentage of adults (18-34) who follow a brand through Social Media. Yet only 53% of SME’s are active online.
- RETAIN - 80%: The percentage of companies who believe they deliver exceptional social media customer service. Only 8% of customers agree.
- BUILD - 71%: The percentage of consumers who recommend the brand to others after a good social media service experience.
- 3.3 Billion: Number of Active Users on Social Media.
We at Brazen Media have extensive experience assisting companies manage and grow their social media presence
We all know how to upload photos or status updates, however for businesses social media is another comprehensive marketing avenue. Professional management of your online interactions and content across a broad range of media channels is one of the most effective ways of building your business. Facebook, Instagram, Twitter, LinkedIn, YouTube and Pinterest are just a few of many media channels. The challenge is which are the best for your business.
Social media is also one of the best customer management tools available. 85% of customers expect your business to provide customer service through social media. Only 23% of companies deliver this service and 70% of those enquiries go unanswered.